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Quality: A Critical Introduction, by John Beckford
Free Ebook Quality: A Critical Introduction, by John Beckford
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This introductory text provides a comprehensive and detailed introduction to the theory and practice of quality in the context of 20th century management thinking. Intended primarily for students the text will also be of assistance to practising managers.
Key features include:
* a complete introduction to quality
* an in-depth review of the work of the Quality Guru's methods, tools and techniques
* international case studies drawing on public and private sectors
* coverage of features both service and manufacturing industry
* a Tutor Guide of OHP bases
* case studies, summarized key learning points and assignment questions.
- Sales Rank: #2270079 in eBooks
- Published on: 2012-11-12
- Released on: 2012-11-12
- Format: Kindle eBook
Review
"Prior work on the subject usually ranges from boring academic tomes to laundry lists of ho-to books. This current book avoids falling into this trap. Its rich description of the fields' masters proves its fealty to the academics.." -- R. Subramanian, Grand Valley State University Choice - May 1999
About the Author
John Beckford is an independent consultant and Visiting Professor in the Department of Science, Engineering, Technology and Public Policy at University College London and in the Centre for Information Management at Loughborough University, UK
Most helpful customer reviews
4 of 4 people found the following review helpful.
Friendly reasons that argue such a sharp subject!
By Daniela
After 10 years of working in Quality Assurance , oneday, I was in the situation to explain to a 71 years old, neo-comunist manager, why to implement a Quality System in his company! It was a thing hard to do, but this book gave me best reasons. Congratulations!
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